Shipping

Free shipping is available for all orders within Hong Kong.

For international orders, delivery charges vary by destination*. Free shipping is available for purchases over USD150 except to certain countries** due to high shipping costs. Please contact us at enquiry@victionary.com for more details.
 

Delivery timeframes

Hong Kong: 2-3 business days*
Most parts of Europe, Asia, and the USA: 4-7 business days*
Rest of the world: 5-10 business days*

All orders are processed Monday through Friday and despatched from our Hong Kong office within the next two business days by S.F. Express (our local courier service provider) or FedEx (our international courier service provider). 

* Depending on your destination, deliveries may take longer due to unforeseen circumstances such as customs delays, and additional costs such as import duties or taxes may be incurred. The delivery timeframes stated were provided by the respective courier service providers and are not necessarily guaranteed. Should your order not arrive within the suggested timeframe, kindly contact us for assistance.

** These locations include but are not limited to Iran, Mauritius, Morocco, Nigeria, Iceland, and South Africa. For Canada and Mexico, free shipping is available for purchases over USD200.